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    <title>HighEndBuzz</title>
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    <id>tag:typepad.com,2003:weblog-90143</id>
    <updated>2007-08-23T16:42:05-05:00</updated>
    <subtitle>Media, High Tech, Auto and Lifestyles </subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <entry>
        <title>I don&#39;t have an Iphone yet, so I didn&#39;t know this was an issue...</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2007/08/i-dont-have-an-.html" />
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        <id>tag:typepad.com,2003:post-38025307</id>
        <published>2007-08-23T16:42:05-05:00</published>
        <updated>2007-08-23T16:42:05-05:00</updated>
        <summary>Gregg Keizer August 23, 2007 (Computerworld) AT&amp;T Inc. will start sending iPhone customers thinner bills by default starting with their next billing cycle, the wireless carrier has told subscribers by text message. The change comes a week after blogs and...</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Phones" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;div class=&quot;storyby&quot;&gt;Gregg Keizer&lt;/div&gt;
	
	&lt;div style=&quot;width: 1px; height: 130px; float: right;&quot;&gt;&amp;nbsp;&lt;/div&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; 
&amp;nbsp; 
&amp;nbsp; 
&amp;nbsp; 


 
	&lt;p&gt;&lt;strong&gt;August 23, 2007&lt;/strong&gt;
(Computerworld) AT&amp;amp;T Inc. will start sending iPhone customers
thinner bills by default starting with their next billing cycle, the
wireless carrier has told subscribers by text message.
&lt;/p&gt;

&lt;p&gt;
The change comes a week after blogs and forums lit up with tales of new iPhone owners receiving &lt;strong&gt;&lt;a href=&quot;http://www.computerworld.com/action/article.do?command=viewArticleBasic&amp;amp;articleId=9031099&quot;&gt;bills stretching scores, or even hundreds&lt;/a&gt;&lt;/strong&gt;, of pages. Justine Ezarik, a graphic designer and blogger from Pittsburgh, became a &lt;strong&gt;&lt;a href=&quot;http://www.youtube.com/watch?v=UdULhkh6yeA&quot; target=&quot;new&quot;&gt;temporary YouTube star&lt;/a&gt;&lt;/strong&gt;
for the video showing her unwrapping her first bill, a 300-page pile
that listed every one of the estimated 30,000 to 35,000 text messages
she sends each month.
&lt;/p&gt;

&lt;p&gt;Yesterday, AT&amp;amp;T sent a text message to every iPhone. &amp;quot;We
are simplifying your paper bill, removing itemized detail. To view all
detail go to att.com/mywireless. Still need full paper bill? Call 611.&amp;quot;
&lt;/p&gt;

&lt;p&gt;&amp;quot;From now on iPhone customers will get the summary bill, which
has very little detail,&amp;quot; confirmed AT&amp;amp;T spokesman Mark Siegel
today. And as of Sept. 28, new wireless customers, including new iPhone
users, will be sent summary bills by default, rather than the detailed
accounts. &amp;quot;If customers want the detailed bill, they will be charged
$1.99 a month per line,&amp;quot; added Siegel. Previously, AT&amp;amp;T had not
charged for the longer bills.
&lt;/p&gt;

&lt;p&gt;Current customers now receiving detailed bills will also be
charged the $1.99-per-line monthly fee if they make any change to their
account, such as adding a new line.
&lt;/p&gt;

&lt;p&gt;Siegel denied that the move was directly related to iPhone
complaints. &amp;quot;We&#39;ve been talking about this for months,&amp;quot; he said. &amp;quot;With
as many customers as AT&amp;amp;T has, you discuss things thoughtfully
before you make a change.&amp;quot;
&lt;/p&gt;

&lt;p&gt;
But the decision to start with iPhone users &lt;em&gt;was&lt;/em&gt; in
response to the by-turns hilarious and heated accounts of customers
stunned by the heft of their first bills. &amp;quot;They&#39;ve seen their first
bills and expressed their opinions, which is a good thing,&amp;quot; said
Siegel. &amp;quot;We don&#39;t want people to be overburdened with voluminous
bills.&amp;quot;
&lt;/p&gt;

&lt;p&gt;Customers can still drop paper billing entirely, Siegel noted.
That&#39;s what Ezarik has done. &amp;quot;It&#39;s extremely simple to change -- it
only took 3 seconds!&amp;quot; she wrote on her blog yesterday. &lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>Digging is done</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2007/08/digging-is-done.html" />
        <link rel="replies" type="text/html" href="http://www.highendbuzz.com/2007/08/digging-is-done.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-38025147</id>
        <published>2007-08-23T16:38:18-05:00</published>
        <updated>2007-08-23T16:38:18-05:00</updated>
        <summary>I finally had a chance to dig myself out of my hole at the office. ing</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Business" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;I finally had a chance to dig myself out of my hole at the office.&amp;nbsp; &lt;/p&gt;&lt;p&gt;ing &lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>Back in action</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2007/01/back_in_action.html" />
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        <id>tag:typepad.com,2003:post-15364019</id>
        <published>2007-01-23T14:27:37-06:00</published>
        <updated>2007-01-23T14:27:37-06:00</updated>
        <summary>I&#39;m back after a well needed break in blogging. We&#39;ve been pretty busy arount here, but do look forward to another year of blogging. Quick update: Many of you know that my company has been using Jotspot since it&#39;s creation....</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Weblogs" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;I&#39;m back after a well needed break in blogging.&amp;nbsp; We&#39;ve been pretty busy arount here, but do look forward to another year of blogging.&amp;nbsp; &lt;/p&gt;

&lt;p&gt;Quick update: Many of you know that my company has been using Jotspot since it&#39;s creation.&amp;nbsp; Jotspot has been sold to Google recently and I&#39;m sure Joe Kraus is off to bigger and better things.&amp;nbsp; I wish them luck.&lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>Microsoft Sets New Patch Record, Fixes 26 Flaws</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2006/10/microsoft_sets_.html" />
        <link rel="replies" type="text/html" href="http://www.highendbuzz.com/2006/10/microsoft_sets_.html" thr:count="2" thr:updated="2008-07-11T14:59:49-05:00" />
        <id>tag:typepad.com,2003:post-13367008</id>
        <published>2006-10-11T11:51:25-05:00</published>
        <updated>2006-10-11T11:51:25-05:00</updated>
        <summary>You gotta love this one courtesy of Information Week The flaws, more than half of which received a &quot;critical&quot; rating, run the gamut from Windows Explorer and Internet Explorer to Word and Excel and PowerPoint. By Gregg Keizer, Microsoft on...</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web/Tech" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;You gotta love this one courtesy of &lt;a href=&quot;http://www.informationweek.com/software/showArticle.jhtml?articleID=193200427&amp;amp;subSection=Operating+Systems&quot;&gt;Information Week&lt;/a&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;
&lt;span style=&quot;font-size: 1.2em;&quot;&gt;The flaws, more than half of which received a &amp;quot;critical&amp;quot;
rating, run the gamut from Windows Explorer and Internet Explorer to
Word and Excel and PowerPoint.&lt;/span&gt;&lt;br /&gt;
&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;
&lt;span style=&quot;font-size: 0.8em;&quot;&gt;By Gregg Keizer, 
&amp;nbsp; &amp;nbsp;
 

 
 
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;










&amp;nbsp; &amp;nbsp; 

&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; 

&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; 

&amp;nbsp; &amp;nbsp; &lt;/span&gt;&lt;br /&gt;&lt;/p&gt;

&lt;p&gt;
 Microsoft on Tuesday released 10 security
updates, one less than anticipated, that patched a record 26
vulnerabilities in Windows, Office, and .Net. More than half of the
flaws were pegged &amp;quot;critical&amp;quot; by the Redmond, Wash. developer.
&lt;/p&gt;

&lt;p&gt;Tuesday&#39;s tally was impressive by any count: 6 of the 10
updates were judged critical, with the remaining split among
Microsoft&#39;s other rankings: &amp;quot;important&amp;quot; (1), &amp;quot;moderate&amp;quot; (2), and &amp;quot;low&amp;quot;
(3). Of the 26 disclosed vulnerabilities, 15 were labeled critical, 6
important, 2 moderate, and 3 low. Both the total vulnerabilities and
the number of critical vulnerabilities set new records for Microsoft in
its monthly &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=patch&amp;amp;x=&amp;amp;y=&quot;&gt;patch&lt;/a&gt; process.
&lt;/p&gt;

&lt;p&gt;
&amp;quot;This is very rich lot,&amp;quot; said Minoo Hamilton, a senior security
researcher with patch management vendor nCircle. &amp;quot;There&#39;s everything in
here from Windows Explorer and Internet Explorer to Word and Excel and
PowerPoint.&amp;quot;
&lt;/p&gt;

&lt;p&gt;
Every one of the half-dozen bulletins marked critical should be paid
attention, said Hamilton. &amp;quot;They&#39;re all remotely exploitable, and in
some cases across the [OS] board.&amp;quot;
&lt;/p&gt;

&lt;p&gt;
Several of the updates fix flaws that hackers are already exploiting, including MS06-057, which patches the&lt;a href=&quot;http://www.techweb.com/wire/security/193100304&quot;&gt; WebViewFolderIcon bug&lt;/a&gt;
known -- and used -- since the end of September. Others patching
already-exploited vulnerabilities include the MS06-058 update for &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=Microsoft%20Office&amp;amp;x=&amp;amp;y=&quot;&gt;Microsoft Office&lt;/a&gt; PowerPoint and MS06-060, a fix for Microsoft Word.
&lt;/p&gt;

&lt;p&gt;
Office, in fact, accounted for 62 percent of the bugs patched Tuesday
and 86 percent of those marked critical. Microsoft&#39;s suite has been
under the gun since May, when a &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=vulnerability&amp;amp;x=&amp;amp;y=&quot;&gt;vulnerability&lt;/a&gt; in Word was fixed, and has been the subject of prognosticators for months.
&lt;/p&gt;

&lt;p&gt;
&amp;quot;Attackers have an increasing tendency to &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=exploit&amp;amp;x=&amp;amp;y=&quot;&gt;exploit&lt;/a&gt;
vulnerabilities in desktop applications rather than network
infrastructure,&amp;quot; said Oliver Friedrichs, director of the company&#39;s
security response team, in an e-mail. &amp;quot;The quantity of Microsoft Office
vulnerabilities this month illustrates this emerging attacker focus and
users should consider the installation of these patches to be
critical.&amp;quot;
&lt;/p&gt;

&lt;p&gt;The Office vulnerabilities make lucrative targets for
attackers, added Don Leatham, the director of solutions and strategy at
Patchlink. &amp;quot;The &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=hacker&amp;amp;x=&amp;amp;y=&quot;&gt;hacker&lt;/a&gt;
community is driving more and more toward creating as many botnets as
possible, and the easiest way to get them is in the end-user part of
the enterprise. The number of bugs within Office shows that concerted
effort.&amp;quot; All the Office updates affect not only various versions on
Windows, but also Mac Office 2004 and Mac Office v. X. &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=Mac&amp;amp;x=&amp;amp;y=&quot;&gt;Mac&lt;/a&gt; users can update from within the suite, or by downloading the appropriate patch at Microsoft&#39;s&lt;a href=&quot;http://www.microsoft.com/mac/downloads.aspx&quot;&gt; Mactopia Web site&lt;/a&gt;.
&lt;/p&gt;

&lt;p&gt;
But the update that both Leatham and nCircle&#39;s Hamilton thought
deserved first place in the patching order wasn&#39;t one of the 4 for
Office, but instead&lt;a href=&quot;http://www.microsoft.com/technet/security/Bulletin/ms06-061.mspx&quot;&gt; MS06-061&lt;/a&gt;, a fix for the XML parser and &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=XML&amp;amp;x=&amp;amp;y=&quot;&gt;XML&lt;/a&gt; core services within Windows. This critical update, said both researchers, should be patched pronto.
&lt;/p&gt;

&lt;p&gt;
&amp;quot;The XSLT &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=buffer&amp;amp;x=&amp;amp;y=&quot;&gt;buffer&lt;/a&gt; overrun is critical across the board, Windows 2000, XP, and &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=Server&amp;amp;x=&amp;amp;y=&quot;&gt;Server&lt;/a&gt; 2003,&amp;quot; said Hamilton. &amp;quot;This one will be great for &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=phishing&amp;amp;x=&amp;amp;y=&quot;&gt;phishing&lt;/a&gt; and Web &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=hacking&amp;amp;x=&amp;amp;y=&quot;&gt;hacking&lt;/a&gt; because of the prevalence of XML and the ease of exploit.&amp;quot;
&lt;/p&gt;

&lt;p&gt;
Leatham agreed, and then some. &amp;quot;This one is really, really concerning
us. I&#39;d expect this to be a prime vulnerability that will definitely be
targeted for exploit. &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=Click&amp;amp;x=&amp;amp;y=&quot;&gt;Click&lt;/a&gt; on the wrong &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=link&amp;amp;x=&amp;amp;y=&quot;&gt;link&lt;/a&gt; and you&#39;re infected.&amp;quot;
&lt;/p&gt;

&lt;p&gt;
The problem, according to Microsoft&#39;s notes on the vulnerability, is
compounded by a lack of workarounds or factors that might minimize the
threat. Microsoft had no workarounds to offer up other than to patch,
and the only way to guarantee safety is to surf only trusted sites.
&lt;/p&gt;

&lt;p&gt;&amp;quot;All an attacker has to do is build a page, get people there,
and if XML is running, the buffer&#39;s overrun and remote code can be
downloaded,&amp;quot; said Leatham.
&lt;/p&gt;

&lt;p&gt;
Other bulletins issued Tuesday quash bugs in the Server service; the next-generation &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=TCP/IP&amp;amp;x=&amp;amp;y=&quot;&gt;TCP/IP&lt;/a&gt; protocol, IPv6; and &lt;a href=&quot;http://www.techweb.com/encyclopedia/defineterm.jhtml?term=.Net&amp;amp;x=&amp;amp;y=&quot;&gt;.Net&lt;/a&gt; Framework 2.0. None of those updates were marked higher than important, Microsoft&#39;s second-from-the-top threat ranking.
&lt;/p&gt;

&lt;p&gt;
One update, however, went missing Tuesday. Last week, in its&lt;a href=&quot;http://www.techweb.com/wire/security/193104894&quot;&gt; regular Thursday-before-patch-day announcement&lt;/a&gt;, Microsoft said it would issue 11 bulletins, 6 of which would affect Windows. Tuesday &lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>SAP, Market Lead Under Pressure, Says Oracle `Misleads&#39; Clients </title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2006/09/sap_market_lead.html" />
        <link rel="replies" type="text/html" href="http://www.highendbuzz.com/2006/09/sap_market_lead.html" thr:count="1" thr:updated="2009-02-01T06:11:25-06:00" />
        <id>tag:typepad.com,2003:post-12924316</id>
        <published>2006-09-20T14:33:20-05:00</published>
        <updated>2006-09-20T14:33:20-05:00</updated>
        <summary>Doesn&#39;t look like these guys ever made-up. Original Article on bloomberg.com By Benedikt Kammel and Kenneth Wong Sept. 20 (Bloomberg) -- SAP AG, under pressure from Oracle Corp. to maintain its top position in the business-management software market, said the...</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Business" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;Doesn&#39;t look like these guys ever made-up.&amp;nbsp; &lt;a href=&quot;http://www.bloomberg.com/apps/news?pid=20601087&amp;amp;sid=ay87ad0w.KMo&amp;amp;refer=home&quot;&gt;Original Article on bloomberg.com&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;By Benedikt Kammel and Kenneth Wong&lt;/p&gt; 		&amp;nbsp; 
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; 
&amp;nbsp; &amp;nbsp; 
	
	
	
	&amp;nbsp; 
&amp;nbsp; 
&amp;nbsp; &amp;nbsp; 
	&amp;nbsp; &amp;nbsp; &lt;p&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;Sept. 20 (Bloomberg) -- SAP AG, under pressure from Oracle
Corp. to maintain its top position in the business-management
software market, said the U.S. company is ``misleading&#39;&#39; customers
with comments about SAP&#39;s product strategy and acquisitions.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; Remarks from Chief Executive Officer Larry Ellison yesterday
``continue to be inconsistent and misleading,&#39;&#39; Walldorf, Germany-
based SAP said in a statement on PR Newswire. It&#39;s the first time
SAP has directly responded to Oracle&#39;s comments on earnings.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; Redwood City, California-based Oracle spent almost $20
billion in two years to peel away at SAP&#39;s dominance. The German
company, the biggest producer of software for functions such as
billing and human resources, said in July software sales in the
second quarter missed expectations and conceded it lost market
share to Oracle and Microsoft Corp.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;&lt;p&gt; ``SAP seems to be getting slightly defensive,&#39;&#39; said John
Segrich, an analyst at JPMorgan Chase &amp;amp; Co. in London, who rates
SAP stock ``underweight.&#39;&#39; ``Investors just want SAP to put up the
numbers. It seems Oracle is gaining more traction, and that SAP is
falling a little bit behind.&#39;&#39;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; SAP shares gained as much as 3.07 euros, or 2 percent, to
154.3 euros in Frankfurt today, while Oracle shares jumped 13
percent in Europe from yesterday&#39;s closing price of $16.13 on the
Nasdaq Stock Market. SAP stock has risen 5.2 percent over the past
year, compared with a 30 percent increase in Oracle.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; Battle for Share&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; Ellison, reporting fiscal first-quarter earnings yesterday
that beat analysts&#39; estimates, said Oracle will continue to gain
market share from SAP ``year after year, quarter after quarter,&#39;&#39;
and that SAP is in the process of ``rethinking their strategy as
they lose application market share to Oracle.&#39;&#39;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; In 2005, SAP had a share of about 43 percent the global
business-management software market, while Oracle had 19 percent,
according to estimates by Boston-based AMR Research Inc. That&#39;s up
from a 40 percent market share in 2004, AMR estimates.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; Both SAP and Oracle run programs that aim to take orders from
one another, and SAP says the plan resulted in an additional 300
orders since its introduction early last year. Board member Leo
Apotheker in May said SAP had lost no orders to Oracle.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; ``In the context of what we said in the second quarter, SAP
has very strong growth rates against Oracle and SAP reiterated it
wins the majority of deals from Oracle,&#39;&#39; SAP spokesman Frank
Hartmann said by telephone today. He declined to comment on SAP&#39;s
market share for the third quarter. The German company reports
earnings for the period on Oct. 19.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; `Major Changes&#39;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; SAP is undertaking ``major changes in direction&#39;&#39; as SAP CEO
Kagermann turns to acquisitions to ``augment SAP&#39;s slowing organic
growth,&#39;&#39; Ellison said in a statement yesterday. He also said
Kagermann delayed a new version of its main product until 2010,
putting SAP two years behind Oracle&#39;s own schedule to release a
new generation of software.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; SAP won&#39;t put out new releases of its ERP2005 software, which
was made commercially available earlier this year, over the next
five years, Kagermann said at a conference in Leipzig yesterday.
Michael Kleinemeier, head of the German unit, said in an interview
that SAP will only introduce enhancements to the existing version.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; SAP is in the middle of overhauling its software toward a so-
called service-oriented architecture, or SOA, which allows
companies to upgrade management software more easily. All of SAP&#39;s
products will be able to run on the new platform by next year.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; ``The shift in the battleground to service-oriented
infrastructure from the traditional packaged application favors
Oracle and puts rival SAP in a position where they are playing
from behind,&#39;&#39; said Credit Suisse Group analyst Jason Maynard in a
note to investors. ``The company has a long way to go in earning
their stripes in the standard middleware game.&#39;&#39;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;p&gt; To contact the reporter on this story:
Benedikt Kammel in Berlin at 
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&lt;span class=&quot;httplink&quot;&gt;&lt;a href=&quot;mailto:bkammel@bloomberg.net&quot;&gt;bkammel@bloomberg.net&lt;/a&gt;&lt;/span&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;.&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>My first startup</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2006/08/my_first_startu.html" />
        <link rel="replies" type="text/html" href="http://www.highendbuzz.com/2006/08/my_first_startu.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-12446220</id>
        <published>2006-08-29T10:27:46-05:00</published>
        <updated>2006-08-29T10:27:46-05:00</updated>
        <summary>Funny how things come full circle. The first &quot;startup&quot; I went to was a little payment processing company called Litle &amp; Co. We sold the company to First USA Bank in 95 and I joined Tim and Tom at LitleNet...</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Business" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;Funny how things come full circle.&amp;nbsp; The first &amp;quot;startup&amp;quot; I went to was a little payment processing company called Litle &amp;amp; Co.&amp;nbsp; We sold the company to First USA Bank in 95 and I joined Tim and Tom at LitleNet (which didn&#39;t work out as well as the first).&amp;nbsp; But now they&#39;re back and back on top, #1 in Inc 500.&amp;nbsp; I hope they continue to succeed.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;http://www.inc.com/magazine/20060901/hidi-litle.html&quot;&gt;Full Story&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>Arrived in Newport</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2006/07/arrived_in_newp.html" />
        <link rel="replies" type="text/html" href="http://www.highendbuzz.com/2006/07/arrived_in_newp.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-11747490</id>
        <published>2006-07-18T22:13:06-05:00</published>
        <updated>2006-07-18T22:13:06-05:00</updated>
        <summary>So we&#39;re here in Newport RI to bring the Kattack program to the Farr40, Melges 32 and Beneteau 36.7 fleets at the New York Yacht Club Regatta. We got into town at 5pm and headed to Newport Boat Works where...</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Sailing" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;So we&#39;re here in Newport RI to bring the &lt;a href=&quot;http://www.kattack.com&quot;&gt;Kattack&lt;/a&gt; program to the Farr40, Melges 32 and Beneteau 36.7 fleets at the &lt;a href=&quot;http://nyyc.org/&quot;&gt;New York Yacht Club Regatta&lt;/a&gt;.&amp;nbsp; We got into town at 5pm and headed to Newport Boat Works where the majority of the Farr40 boats are sitting for the one-design regatta starting on Thursday.&amp;nbsp; Our next stop was the New York Yacht Club and then Fort Adams to take a count of the Melges 32 fleet and the Beneteaus.&lt;/p&gt;

&lt;p&gt;After dinner at the Black Pearl we headed back to the hotel.&amp;nbsp; The highlight of the evening was when we opened the 150lb box with our video equipment.&amp;nbsp; The 6000 Lumen&#39;s projector we rented from a local company is the size of a small car.&lt;br /&gt;&lt;a onclick=&quot;window.open(this.href, &#39;_blank&#39;, &#39;width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0&#39;); return false&quot; href=&quot;http://digitalcompost.typepad.com/.shared/image.html?/photos/uncategorized/nyycprojector.jpg&quot;&gt;&lt;img width=&quot;100&quot; height=&quot;75&quot; border=&quot;0&quot; src=&quot;http://www.highendbuzz.com/images/nyycprojector.jpg&quot; title=&quot;Nyycprojector&quot; alt=&quot;Nyycprojector&quot; style=&quot;margin: 0px 5px 5px 0px; float: left;&quot; /&gt;&lt;/a&gt;
&lt;a onclick=&quot;window.open(this.href, &#39;_blank&#39;, &#39;width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0&#39;); return false&quot; href=&quot;http://digitalcompost.typepad.com/.shared/image.html?/photos/uncategorized/projector2.jpg&quot;&gt;&lt;img width=&quot;100&quot; height=&quot;75&quot; border=&quot;0&quot; src=&quot;http://www.highendbuzz.com/images/projector2.jpg&quot; title=&quot;Projector2&quot; alt=&quot;Projector2&quot; style=&quot;margin: 0px 5px 5px 0px; float: left;&quot; /&gt;&lt;/a&gt;
WTF???&lt;/p&gt;

&lt;p&gt;Well it should be a good show anyway.&amp;nbsp; We&#39;ll check in the boats tomorrow and may even get in a sail...&lt;/p&gt;

&lt;p&gt;Regatta starts on Thursday.
&lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>It is IMPOSSIBLE to cancel an AOL account</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2006/07/it_is_impossibl.html" />
        <link rel="replies" type="text/html" href="http://www.highendbuzz.com/2006/07/it_is_impossibl.html" thr:count="1" thr:updated="2009-07-08T19:36:31-05:00" />
        <id>tag:typepad.com,2003:post-11638911</id>
        <published>2006-07-13T13:29:54-05:00</published>
        <updated>2006-07-13T13:29:54-05:00</updated>
        <summary>Funny (or not), I had this exact same experience last year when I canceled (about 30 times) my AOL account. Tragic thing is you can&#39;t hang up; if you do your account will still be active. Original article is at...</summary>
        <author>
            <name>Ron</name>
        </author>
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;&lt;span style=&quot;font-size: 1.2em;&quot;&gt;Funny (or not), I had this exact same experience last year when I canceled (about 30 times) my AOL account.&amp;nbsp; Tragic thing is you can&#39;t hang up; if you do your account will still be active.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;
&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp;Original article is at &lt;a href=&quot;http://la.indymedia.org/news/2006/07/167001.php&quot;&gt;http://la.indymedia.org/news/2006/07/167001.php&lt;/a&gt;&lt;/p&gt;

&lt;p class=&quot;heading&quot;&gt;&lt;a name=&quot;167001&quot;&gt;&lt;strong&gt;It is IMPOSSIBLE to cancel an AOL account&lt;/strong&gt;&lt;/a&gt;&lt;br /&gt;
by Hal Mayforth 
&lt;em&gt;Sunday, Jul. 02, 2006 at 4:50 PM&lt;/em&gt;
&lt;br /&gt;
&amp;nbsp; &amp;nbsp;&lt;/p&gt;
&lt;blockquote class=&quot;summary&quot;&gt;&lt;p&gt;It is IMPOSSIBLE to cancel an AOL account!
This is standard opperating procedure for AOL. They are crooks!!!!
Almost 10 years ago I worked for American Express in Phoenix as a
contract computer programmer writting software that allowed AOL
subscribers to get information about their American Express Credit
cards. As a part of my job I was required to get an AOL account which I
billed AMEX every month, and which AMEX promptly paid for. I never used
AOL in my private life. When I left American Express for another job it
took at least 6 months of letter writting by me before I got AOL to
cancel my account and stop billing me. I am sure it was a very
intentional that AOL continued to bill me after I told them I did not
want to use their services any more. Other people I have talked to have
had the same experience when trying to cancel their AOL accounts - ie:
AOL bills them for months after they want to cancel the account. &lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;AOL Said, &#39;If You Leave Me I&#39;ll Do Something Crazy&#39;&amp;nbsp; &lt;/p&gt;&lt;p&gt; By RANDALL STROSS&amp;nbsp; &lt;/p&gt;

&lt;p&gt; Published: July 2, 2006&amp;nbsp; &lt;/p&gt;

&lt;p&gt; &amp;quot;YOU&#39;RE going to listen to me.&amp;quot;&amp;nbsp; &lt;/p&gt;

&lt;p&gt;
This was the taunting command of an AOL customer service representative
who sounded like a jailer twirling his keychain. The customer on the
phone wanted to complete his business, but the person on the other end
of the phone did not share a sense of urgency. &lt;/p&gt;

&lt;p&gt; It is fitting that the customer service representative&#39;s wish to be heard has been fulfilled on a scale he never anticipated.&amp;nbsp; &lt;/p&gt;

&lt;p&gt;
When Vincent Ferrari, 30, of the Bronx, called AOL to cancel his
membership last month, it took him a total of 21 minutes, including the
time spent on an automated sequence at the beginning and some initial
waiting in a queue. He recorded the five minutes of interaction with
the AOL customer service representative and, a week later, posted the
audio file on his blog, Insignificant Thoughts ( &lt;a href=&quot;http://insignificantthoughts.com/2006/06/13/cancelling-aol&quot;&gt;http://insignificantthoughts.com/2006/06/13/cancelling-aol&lt;/a&gt; and &lt;a href=&quot;http://www.duggmirror.com/technology/MP3_Recording:_Trying_to_cancel_AOL&quot;&gt;http://www.duggmirror.com/technology/MP3_Recording:_Trying_to_cancel_AOL&lt;/a&gt; ).&amp;nbsp; &lt;/p&gt;

&lt;p&gt; Shortly thereafter, those five minutes became the online equivalent of a top-of-the-charts single.&amp;nbsp; &lt;/p&gt;

&lt;p&gt;
To listen as Mr. Ferrari tries to cancel his membership is to join him
in a wild, horrifying descent into customer-service hell. The AOL
representative, self-identified as John, sounds like a native English
speaker; he refuses to comply when Mr. Ferrari asks, demands and
finally pleads — over and over again — to close his account. &lt;/p&gt;

&lt;p&gt;
&amp;quot;By my count, he used the word &#39;cancel&#39; 21 times,&amp;quot; said Nicholas J.
Graham, an AOL vice president and spokesman. &amp;quot;That&#39;s not counting the
I-don&#39;t-need-it&#39;s, I-don&#39;t-want-it&#39;s and I-don&#39;t-use-it&#39;s. Add the
other inferences, it&#39;s probably closer to 30.&amp;quot; Mr. Graham, almost
needless to say, was sharply critical of John&#39;s lack of responsiveness.
&lt;/p&gt;

&lt;p&gt; Some people who posted comments on the Web about the recording
— about 20 percent of them, in Mr. Ferrari&#39;s estimation — found it so
incredible that they declared it a hoax. But Mr. Graham said the call&#39;s
authenticity had been internally verified, and he sent Mr. Ferrari a
letter of apology. He said John was no longer with the company. &lt;/p&gt;

&lt;p&gt;
If John&#39;s behavior had been that of a person in the grip of genuine
pathological madness, the recording of the call would not have drawn
the attention of so many people, nor would it have been replayed on
national television and radio programs. What one hears in John is an
actor performing clumsily, to be sure, but working with a script
provided by his employer that confuses &amp;quot;customer service&amp;quot; with &amp;quot;sales.&amp;quot;
&lt;/p&gt;

&lt;p&gt; During his travail, Mr. Ferrari does his best to nudge John
away from the script: &amp;quot;When I say, &#39;Cancel the account,&#39; I don&#39;t mean,
&#39;Figure out how to help me keep it.&#39; I mean, &#39;Cancel the account.&#39; &amp;quot; &lt;/p&gt;

&lt;p&gt;
People who left online comments about Mr. Ferrari&#39;s AOL call expressed
delight, more often than disbelief, in seeing public exposure of an AOL
experience similar to their own. &amp;quot;The same thing happened to me&amp;quot; is a
refrain among the posts. Before the advent of the Web, an encounter
with inept customer service was ours to bear alone, with little
recourse or means to warn others. Now, Mr. Ferrari can swiftly post on
the Web a digital &amp;quot;documentary&amp;quot; that recorded his dismal experience,
and news-sniffing hounds do the rest. &lt;/p&gt;

&lt;p&gt; With the enthusiastic
help of users of Digg, the much-visited site that lets readers rate
news stories, the online world found its way to Mr. Ferrari&#39;s door.
(Actually, too many curiosity seekers arrived that day: the server that
hosted his blog crashed hard when about 300,000 visitors tried to push
through the door at about the same time.) YouTube did its part in
spreading the word, by making available a replay of the AOL call that
was part of Mr. Ferrari&#39;s appearance on the &amp;quot;Today&amp;quot; show on NBC. &lt;/p&gt;

&lt;p&gt;
YouTube was also the place to enjoy a new one-minute gem titled &amp;quot;A
Comcast Technician Sleeping on My Couch.&amp;quot; The technician, in
Washington, had arrived at Brian Finkelstein&#39;s home to replace a faulty
modem and had to call in to Comcast&#39;s central office. Placed on hold
just like powerless customers, the technician fell asleep after an hour
of waiting. &lt;/p&gt;

&lt;p&gt; How should Mr. Finkelstein have responded? By
writing a letter of complaint to some distant regulatory authority that
will require years before it acts? Far more effective means are now at
hand. He recorded, then uploaded the video clip with some humorous
asides about missed appointments and unfulfilled promises, and got
immediate satisfaction in the act of sharing. More than 500,000 viewers
have watched Mr. Finkelstein&#39;s video &amp;quot;thank you&amp;quot; note to Comcast. &lt;/p&gt;

&lt;p&gt;
AOL and Comcast executives in charge of customer service may long for
the good old days when they had to deal only with a finite number of
federal regulators and state attorneys general, not a universe of
millions of Web-savvy customers. &lt;/p&gt;

&lt;p&gt; In 2004, AOL signed an
agreement with the Federal Trade Commission about problems related to —
care to make a guess? — subscriber&#39;s requests for cancellation. That
was followed last year with an &amp;quot;assurance of discontinuance&amp;quot; reached
with Eliot Spitzer, the New York attorney general, concerning — yes —
subscriber&#39;s requests for cancellation. In both cases, investigations
had revealed that AOL practiced a strange form of customer service,
continuing to bill subscribers who had called to cancel, and had
thought that they had done so, but who were marked down as &amp;quot;saved.&amp;quot; &lt;/p&gt;

&lt;p&gt;
In the New York case, AOL agreed last August to pay a fine of $1.25
million and to put into place a new system, called third-party
verification, in which any caller who starts off expressing a wish to
cancel and ends up being persuaded to remain a member must declare this
intention to a company hired to act as a disinterested witness. &lt;/p&gt;

&lt;p&gt;
AOL internally boasts to its employees that third-party verification is
an &amp;quot;industry-first initiative to guarantee quality,&amp;quot; but isn&#39;t this
like a parolee showing off his electronic ankle bracelet as proof of
how trustworthy he is? The public embarrassment of the settlement faded
with time, but then Mr. Ferrari&#39;s five-minute recording undid 10 months
of public relations repair work. &lt;/p&gt;

&lt;p&gt; A company like AOL must now
submit to unceasing accountability. On the Monday after the public
debut of Mr. Ferrari&#39;s call to AOL, Scott Falconer, an AOL executive
vice president, sent an e-mail message to company employees alerting
them to Mr. Ferrari&#39;s blog post and warned, &amp;quot;On any interaction, you
should assume that it could be posted on the Web.&amp;quot; &lt;/p&gt;

&lt;p&gt; The
continuing customer-service problem at AOL is one beyond the reach of
an attorney general&#39;s office: it is within AOL&#39;s rights to refuse to
reorganize its procedures so that a customer can depart without having
to run through a sales gantlet. &lt;/p&gt;

&lt;p&gt; The employees who handle
cancellation requests belong not to a Cancellations Processing
Department but rather to AOL&#39;s &amp;quot;Retention Queue.&amp;quot; They are referred to
as &amp;quot;retention consultants&amp;quot; and &amp;quot;save employees,&amp;quot; and their bonuses
depend upon the number of members who are induced to stay with offers
of new enticements and deals, not on the speed with which they help
members leave. &lt;/p&gt;

&lt;p&gt; After the embarrassment of Mr. Ferrari&#39;s call,
an internal memo was issued that outlined a new &amp;quot;streamlined offer
sequence&amp;quot; for handling cancellation requests, but the protocol still
called for pitching two offers, if circumstances permitted. &lt;/p&gt;

&lt;p&gt;
When AOL customers call to cancel, the average duration of the call is
10 to 11 minutes. If we generously assume the shorter time, then the
three million members who dropped AOL in the 12 months through March
had to make an involuntary investment equivalent to 250 work-years in
order to wriggle free. &lt;/p&gt;

&lt;p&gt; Mr. Graham, the AOL spokesman, did not
apologize about the company&#39;s deliberate decision to deny customers the
option to cancel with a click of a button online. The customers&#39; calls
to cancel provide the company with an opportunity to lead customers to
services or features they had not known about, enabling them, Mr.
Graham said, to &amp;quot;find their Eureka moment&amp;quot; or to accept a tempting
offer of a lower price. &lt;/p&gt;

&lt;p&gt; Fifty percent of calls that begin
with the intention to cancel end up with the member deciding to stay.
If members decide to proceed with the cancellation, then the phone
conversation can be treated as an exit interview, helping the company
learn about what it should improve. Mr. Graham said that to do anything
other than this would not be &amp;quot;good practice.&amp;quot; &lt;/p&gt;

&lt;p&gt; IF I were asked
to think of an online company that provides exemplary customer service
to its subscribers, Netflix, the DVD rental company, would come to mind
well before AOL. When I took a look to see whether Netflix offered a
way for a customer to cancel membership swiftly while online, I
discovered that it provides a procedure — a click on a link, a click on
a checkmark box, and one more click to complete — that would take no
more than two seconds. No exit interviews, no last-ditch offers while
I&#39;m held captive on the phone. &lt;/p&gt;

&lt;p&gt; Seeing how Netflix would be so protective of my time were I to leave makes me all the more unlikely to do so.&amp;nbsp; &lt;/p&gt;

&lt;p&gt; Randall Stross is a historian and author based in Silicon Valley. E-mail:&lt;a href=&quot;mailto:ddomain@nytimes.com&quot;&gt;ddomain@nytimes.com&lt;/a&gt;.&amp;nbsp; &lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>Thoughts on Home</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2006/07/thoughts_on_hom.html" />
        <link rel="replies" type="text/html" href="http://www.highendbuzz.com/2006/07/thoughts_on_hom.html" thr:count="3" thr:updated="2006-07-11T22:32:04-05:00" />
        <id>tag:typepad.com,2003:post-11496509</id>
        <published>2006-07-10T16:08:59-05:00</published>
        <updated>2006-07-10T16:08:59-05:00</updated>
        <summary>Growing up as an Air Force brat means that you don&#39;t really have a home. I was born in Germany, but the home I most relate to is Del City, Oklahoma. I lived there when I was 12 until I...</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Current Affairs" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
&lt;div xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;p&gt;Growing up as an Air Force brat means that you don&#39;t really have a home.&amp;nbsp; I was born in Germany, but the home I most relate to is Del City, Oklahoma.&amp;nbsp; I lived there when I was 12 until I left college in 91&#39;(I went to OU in Norman).&amp;nbsp; I was just there for a vacation (strong word for what it really was) and must say I now remember why I left that place in the rear-view mirror.&lt;/p&gt;

&lt;p&gt;Oklahoma (although I do love growing up there) is a complete shit-hole these days.&amp;nbsp; I don&#39;t remember it being like that, but as a kid you just don&#39;t see it the way it really is.&amp;nbsp; Now there are parts of OK that are really nice, Norman is one of them.&amp;nbsp; But visiting Del City was unusually disturbing.&amp;nbsp; There is trash everywhere and almost every other business is a pawn shop, liquor store, gun shop or express check-cashing operation.&amp;nbsp; &lt;/p&gt;

&lt;p&gt;My father lives in Seattle now, but still has a house in that area.&amp;nbsp; I didn&#39;t expect him to have wifi since the house is never occupied, but usually you&#39;d expect someone in the neighborhood to have some type of high speed I could &amp;quot;hack&amp;quot; into.&amp;nbsp; Nope, we&#39;re talking 3rd world.&amp;nbsp; Additionally, the closest Starbucks was miles and miles away.&lt;/p&gt;

&lt;p&gt;I know that living in Minnesota warps my perspective on most other places, with our clean streets, nice neighborhoods, low crime and moderate summer weather, but even my friends that still live there think it&#39;s a complete shit-hole these days.&amp;nbsp; What&#39;s happening to that part of the country?&lt;/p&gt;

&lt;p&gt;Did I mention it was &amp;quot;hotter than hell&amp;quot;?
&lt;/p&gt;&lt;/div&gt;
</content>


    </entry>
    <entry>
        <title>Nokia and Siemans</title>
        <link rel="alternate" type="text/html" href="http://www.highendbuzz.com/2006/06/nokia_and_siema.html" />
        <link rel="replies" type="text/html" href="http://www.highendbuzz.com/2006/06/nokia_and_siema.html" thr:count="1" thr:updated="2009-04-02T14:53:14-05:00" />
        <id>tag:typepad.com,2003:post-11148938</id>
        <published>2006-06-19T13:52:29-05:00</published>
        <updated>2006-06-19T13:52:29-05:00</updated>
        <summary>Talk is cheaper for merger partners By Andrew Parker in London Published: June 19 2006 19:27 | Last updated: June 19 2006 19:27 Nokia and Siemens hailed their planned joint venture as creating the world’s third-biggest supplier of network equipment...</summary>
        <author>
            <name>Ron</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Business" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.highendbuzz.com/">
<div xmlns="http://www.w3.org/1999/xhtml"><div class="ft-story-header"><h2>Talk is cheaper for merger partners </h2>

<p>By Andrew Parker in London</p>

<p>Published: June 19 2006 19:27 | Last updated: June 19 2006 19:27</p></div>

<p>Nokia
and Siemens hailed their planned joint venture as creating the world’s
third-biggest supplier of network equipment to telecoms companies,
while analysts predicted more consolidation.</p>

<p>The move follows the
merger agreement in April between Alcatel, France’s telecoms equipment
maker, and Lucent, its US counterpart, to create the world’s biggest
network infrastructure supplier. Last October, Ericsson, Sweden’s
telecoms equipment maker, bought most of Marconi of the UK.</p>

<p>“Consolidation
is the name of the game, therefore we believe it is the right move for
us,” said Klaus Kleinfeld, chief executive of Siemens.</p>

<p>The
telecoms carriers that are the network equipment manufacturers’ most
important customers have been leading the consolidation charge. In
March, AT&amp;T, the US telephone company, announced plans to create
the world’s biggest telecoms group by buying BellSouth, its smaller
rival.</p><p>Consolidation has raised the carriers’
purchasing power when buying network infrastructure. Some of the
equipment manufacturers are responding through their own wave of
consolidation to drive down prices through economies of scale.</p>

<p>Ian
Watt, an analyst at Enders Analysis, an independent research firm,
said: “The key point with equipment is there are huge economies of
scale available, so there is a strong incentive to consolidate.”</p>

<p>Martin
Garner, an analyst at Ovum, another independent research firm, said:
“Nokia and Siemens are now up alongside Ericsson and Lucent and Alcatel
in terms of scale, and should be able to compete at that level.”</p>

<p>Mr
Kleinfeld identified three factors behind the consolidation sweeping
the telecoms industry. First, the industry is undergoing radical change
by embracing network technology based on the internet protocol.</p>

<p>Second,
European and US telecoms companies are facing increasing competition
from Asia. Third, many carriers are seeking to expand their
capabilities so as to cater for all their customers’ needs: fixed-line
and mobile phones, high-speed internet access, and, potentially,
services such as television.</p>

<p>The joint venture between Nokia and
Siemens would enable them to better cater for the carriers’ expanding
needs. Nokia has principally focused on mobiles, while Siemens has
offered more fixed-line equipment. </p>

<p>Mr Garner said smaller
equipment manufacturers such as Huawei, Motorola, NEC and Nortel were
likely to face pressure to explain their future strategies.</p>

<p>Companies
identified as targets include Ciena, Juniper Networks and Tellabs. Mr
Watt said: “Ultimately, we will see a handful of very large equipment
vendors . . . and a plethora of smaller players who are more nimble and
innovative.”</p>

<p>While Nokia and Siemens may reap huge economies of
scale through their joint venture, some analysts said their
collaboration could prove challenging.</p>

<p>Per Lindberg, analyst at
Dresdner Kleinwort Wasserstein, the investment bank, said it would take
at least two years for Nokia and Siemens to integrate their products,
“at a time of critical tender activity” because Brazil, China, India
and Russia were releasing spectrum for 3G mobiles.
</p>

<p class="copyright"><a href="http://www.ft.com/servicestools/help/copyright">Copyright</a> The Financial Times Limited 2006</p></div>
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